Privacy Policy

Effective Date: June 25, 2025

Welcome to Deepserp (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.deepserp.com (the “Website”).

We are Deepserp Limited, a company registered in the United Kingdom.
Registered address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom.

1. Information We Collect

We collect the following types of information:

a. Personal Data

Information you provide voluntarily, such as:

  • Full name
  • Email address
  • Company name
  • Billing details
  • Any information submitted through forms, support, or account creation

b. Usage Data

Automatically collected data when you access our site, such as:

  • IP address
  • Device type and browser
  • Operating system
  • Pages visited and time spent
  • Referring URLs and actions on the site

2. How We Use Your Data

We use your data to:

  • Deliver and maintain our services
  • Respond to enquiries and support requests
  • Manage subscriptions and process payments
  • Improve user experience and product performance
  • Send service-related communications and (if opted in) marketing
  • Prevent abuse, fraud, and unauthorized access

We do not use your data for automated decision-making or profiling without your explicit consent.

3. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Monitor website performance and usage patterns
  • Provide personalized content and advertising

You can control or disable cookies at any time through your browser settings. For more information, see our separate Cookie Policy (coming soon).

4. Data Sharing

We do not sell or rent your personal data.

We may share your information with:

  • Trusted service providers (e.g., hosting, email, analytics, payments)
  • Professional advisers (e.g., accountants, legal counsel)
  • Authorities when legally required
  • Successors in the case of merger, acquisition, or asset transfer

All partners are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary for:

  • The purpose it was collected
  • Legal or regulatory requirements
  • Resolving disputes or enforcing agreements

You may request deletion at any time (see Your Rights below).

6. Data Security

We take security seriously. Your data is protected with:

  • SSL encryption
  • Secure hosting environments
  • Access controls and monitoring

However, no online system is 100% secure. You share data at your own risk.

7. Your Rights

As a user, you have the right to:

  • Access your data
  • Correct or update it
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any rights, contact us at hello@deepserp.com.

Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any information.

9. Children’s Privacy

Deepserp is not intended for individuals under 13 years of age. We do not knowingly collect data from children. If we learn of any such collection, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we’ll update the “Effective Date” and notify users where appropriate.

11. Contact Us

For questions, requests, or concerns:

Deepserp Limited
86-90 Paul Street
London, EC2A 4NE
United Kingdom
Email: hello@deepserp.com

Thank you for trusting Deepserp with your data.

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